Returns and Exchanges

Ben Salomonsky Jeweler maintains the highest standards for the jewelry that we
sell to our customers. Our return guidelines are in place to ensure that our
merchandise retains its exceptional quality.

Products are accepted for credit or exchange in the United States within thirty
(30) days of purchase.

Eligible returns must be in new, unworn condition, i.e., perfect saleable condition.

Merchandise must be accompanied with the original purchase receipt and the
original packaging – including promotional items, bags, boxes, pouches, labels,
certificates of authenticity, etc.

Personalized, altered, or engraved items are not eligible for return or exchange.

Custom Orders and Special Orders are non-returnable.

What will my refund look like?
For online / phone purchases: Credit or charge card purchases will receive a
credit to the original cardholder’s account on which the purchase was made. If a
credit or charge card has been used to make this purchase, the terms and
conditions in the agreement between the cardholder and the issuer of that credit
card shall also apply. Gift recipients are only entitled to an exchange or non-
refundable merchandise credit redeemable only on:
www.SalomonskyJewelers.com.
Ben Salomonsky Jeweler offers complimentary shipping for eligible returns.

Please contact us at: Sales@SalomonskyJewelers.com. We will verify your order.
You will be issued a prepaid shipping label. (Ben Salomonsky Jeweler cannot be
held responsible for items lost in transit when shipped through other means.)

• Securely repack your item with its original packaging and the original purchase
  receipt – including promotional items, bags, boxes, pouches, labels, certificates of
  authenticity, etc.
• Attach the provided shipping label to the outside of the box.
• Drop off your package at your nearest UPS drop-off location.